Privacy Policy

Our Privacy Policy

What Information We Collect

We collect only the information you choose to share with us when you phone or email. That is usually your name, your phone number or email address, the city and address where help is needed, and what you tell us about your AC problem. We do not ask you to create an account, we run no contact form on this site, and we do not collect payment details. If you simply browse the site without calling or writing, we collect nothing that identifies you personally beyond basic, anonymous visit information described below.

How We Use Your Information

We use what you share for one purpose: arranging the help you asked for. Your city, address, and a description of the problem are passed to an independent local pro serving your area so they can contact you and arrange the visit. We may also use your number or email address to follow up about that same request. We do not use your information for unrelated marketing, and we do not build profiles of visitors. Once a request is complete, we keep the details only as long as they are reasonably needed for records and any follow-up about that visit.

Phone Calls And Recordings

Calls to our number may be recorded for quality and training purposes. Recordings help us check that callers were treated properly and that the details of a request were taken down accurately. By calling, you understand a recording may be made. Recordings are treated like the rest of your information: kept securely, used only in connection with the service, and not sold. If you would rather not be recorded, you can reach us by email at help@arizonaacrepairpros.com instead, and ask your question in writing.

Cookies And Site Basics

This site uses only basic cookies and similar tools, where it uses them at all, to keep pages working properly and to understand anonymous visit patterns, such as which city pages are read most. These do not identify you personally, and we do not use them to follow you around the internet with advertising. Your browser settings let you view, limit, or delete cookies at any time. Search engines and similar services that list or link to this site run their own systems, which their own privacy policies cover, separate from ours.

Sharing, Selling, And Your Questions

We do not sell your personal information. We share it only as needed to carry out your request — principally with the independent local pro who will handle your visit — and if the law ever required disclosure. Those pros are separate businesses, and how they handle your information during and after the visit follows their own practices, which you can ask them about directly. If you have questions about this policy, want to know what information we hold from your call or email, or want it deleted, contact us at help@arizonaacrepairpros.com or call (800) 555-0100 and we will help.